The Institute of Place Management is part of the Manchester Metropolitan University. It is the international professional body “dedicated to supporting people who serve places, providing them with unbiased research, continuing professional development, qualifications, conferences, events and networking opportunities” (Cotterill et al., 2019, p. i). The BID Foundation and its members receive support from the Institute of Place Management.

Some episodes of ‘institutional amnesia’ could be partially or totally overcome by using Freedom of Information Act 2000 for academic purposes. It provides access to recorded information (printed and digital documents, letters, emails, photographs, sound, and video recordings) held by public authorities. While it allowed us to access some documents, its use is limited to information produced up to 10 years ago.