Satisfaction with the care provided in the preoperative consultation and hospitalization in orthopedics
DOI:
https://doi.org/10.33194/rper.2025.40554Keywords:
Patient Satisfaction, Rehabilitation Nursing, Quality of Health CareAbstract
Introduction: Health quality includes efficacy, effectiveness, efficiency, and adequacy, influenced by technical, interpersonal, and environmental factors, essential for individual satisfaction. Satisfaction is a key indicator of nursing care quality improvement and guides practices that ensure positive outcomes. This study aimed to assess satisfaction with care provided by Rehabilitation Nursing Specialists (RNS) and analyze the influence of preoperative consultation on individuals' perceptions of recovery and satisfaction.
Methodology: Quantitative, descriptive and cross-sectional study with 73 individuals who underwent orthopedic surgeries between July and December 2022, selected by convenience sampling. Sociodemographic profile, perception of preoperative consultation, and satisfaction with nursing care were assessed using a questionnaire with a 5-point Likert scale.
Results: 80.8% of persons were fully satisfied. Higher satisfaction was associated with lower educational levels. Women and individuals with high functional commitment reported greater satisfaction. Those who attended preoperative consultations had higher satisfaction levels than those who did not, although differences were not statistically significant. No dissatisfied participants were found.
Discussion: Despite high satisfaction with rehabilitation nursing care, areas for improvement include the time dedicated to care and caregiver involvement.
Conclusion: The findings support resource allocation, the creation of structures that enhance professional practice quality, and the justification of RNS staffing in rehabilitation services. More time dedicated to persons and caregivers contributes to health gains and improved quality of life.
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