Patient safety in primary health care: the perceptions of professionals working in family health teams

Authors

DOI:

https://doi.org/10.12707/RV20082

Keywords:

patient safety, family health strategy, patient care team, primary health care

Abstract

Background: Given that a considerable amount of care is provided in primary health care settings, a better understanding of patient safety at this level of care is essential.

Objective: To explore the perceptions of patient safety among healthcare professionals working in family health teams.

Methodology: An exploratory study, using a qualitative approach, was carried out with 23 health professionals (nurses, nurse technicians, physicians, and community health agents) from 6 family health strategy teams in Brazil. Data were collected through semi-structured interviews and analyzed using Bardin’s thematic content analysis method.

Results: Two thematic categories emerged from the data analysis: (Lack of) Knowledge about patient safety principles and Professionals’ actions and strategies for promoting patient safety.

Conclusion: Patient safety in primary health care is an issue still poorly understood among the study participants. The nurses were the only professionals who highlighted its current impact.

Downloads

Download data is not yet available.

References

Bardin, L. (2012). Análise de Conteúdo. Edições 70.

Institute Of Medicine. (2000). To err is human: Building a safer health system. National Academies Press.

Lawson, S., Reid, J., Morrow, M., & Gardiner, K. (2018). Simulation- based education and human factors training in postgraduate medical education: A Northern Ireland perspective. The Ulster Medical Journal, 87(3), 163-167.

Lee, J. Y. (2015). Effective communication for patient safety. Journal of the Korean Medical Association, 58(2),100-104. http://dx.doi.org/10.5124/jkma.2015.58.2.100

Lyson, H. C., Ackerman, S., Lyles, C., Schillinger, D., Williams, P., Gourley, G., Sarkar, U. (2018). Redesigning primary care in the safety net: A qualitative analysis of team-based care implementation. Healthcare, 9(4), 1- 8. https://doi.org/10.1016/j.hjdsi.2018.09.004

Marchon, S. G., Junior, W. V., & Pavão, A. L. (2015). Características dos eventos adversos na atenção primária à saúde no Brasil. Caderno de Saúde Pública, 31(11), 2313-2330. https://doi.org/10.1590/0102-311X00194214

Marchon, S. G., & Junior, W. V. (2014). Segurança do paciente na atenção primária à saúde: Revisão sistemática. Caderno de Saúde Pública, 30(9), 1-21. http://dx.doi.org/10.1590/0102-311X00114113

Menezes, A. C., Penha, C. S., Amaral, F. M., Pimenta, A. M., Ribeiro, H. C., Pagano, A. S., & Mata, L. R. (2020). Latino Students Patient Safety Questionnaire: Adaptação transcultural para estudantes brasileiros de enfermagem e de medicina. Revista Brasileira de Enfermagem, 73(Supl. 6), 1-8. http://dx.doi.org/10.1590/0034-7167-2019-0621

Michel, P., Brami, J., Chanelière, M., Kret, M., Mosnier, A., Dupie, I., Haeringer-Cholet , A., Keriel-Gascou, M., Maradan, C., Villebrun, F., Makeham, M., & Quenon, J. L. (2017). Patient safety incidents are common in primary care: A national prospective active incident reporting survey. Plos One, 12(2). https://doi.org/10.1371/journal.pone.0165455

Paranaguá, T. T., Bezerra, A. L., Tobias, G. C., & Ciosak, S. I. (2016). Suporte para aprendizagem na perspectiva da segurança do paciente na atenção primária em saúde. Revista Latino-Americana de Enfermagem, 24, 1-9. https://doi.org/10.1590/1518-8345.0784.2771

Portaria nº 2.436, do Ministério da Saúde. (2017). Diário Oficial. https://bvsms.saude.gov.br/bvs/saudelegis/gm/2017/prt2436_22_09_2017.html

Ribeiro, H. C., Montenegro, L. C., Mata, L. R., & Marchon, S. G. (2017). Qualidade e segurança no cuidado na atenção primária à saúde. Guanabara Koogan.

Resolução nº 466 do Ministério da Saúde. Diário Oficial. https://bvsms.saude.gov.br/bvs/saudelegis/cns/2013/res0466_12_12_2012.html

Resolução - RDC nº 36 do Ministério da Saúde. Diário Oficial. http://bvsms.saude.gov.br/bvs/saudelegis/anvisa/2013/rdc0036_25_07_2013.html

Reis, G. A., Hayakawa, L. Y., Murassaki, A. C., Matsuda, L. M., Gabriel, C. S., & Oliveira, M. L. (2017). Implantação das estratégias de segurança do paciente: Percepções de Enfermeiros Gestores. Texto Contexto Enfermagem, 26(2), 1-9. https://doi.org/10.1590/0104-07072017000340016

Vasconcelos, P. F., Freitas, C. H., Jorge, M. S., Carvalho, R. E., Freire, V. E., Araújo, M. F., Aguiar, M. I., Oliveira, G. Y., Anjos, J. S., & Oliveira, A. C. (2019). Safety attributes in primary care: Understanding the needs of patients, health professionals, and managers. Public Health, 17(1), 31-40. https://doi.org/10.1016/j.puhe.2019.03.021

Wild, C. F., Silveira, A., Favero, N. B., Rosa, E. O., Gueterres, E. C., & Leal, S. D. (2014). Educação em saúde na sala de espera de uma policlínica infantil: Relato de experiência. Revista de Enfermagem da UFSM, 4(3), 660-666. https://doi.org/10.5902/2179769212397

World Health Organization. (2008). Cuidados de saúde primários: Agora mais que nunca. https://www.who.int/eportuguese/publications/whr08_pr.pdf

World Health Organization. (2009). Conceptual framework for the international classification for patient safety. https://www.who.int/patientsafety/implementation/taxonomy/ICPS-report/en

Published

2021-04-30

How to Cite

Ribeiro, H. C. T. C., Pardini, R. D., da Silva, J., Menezes, A. C., Franco, E. C. D., Mata, L. R. F. da, & Campos, C. G. (2021). Patient safety in primary health care: the perceptions of professionals working in family health teams. Journal of Nursing Referência, 5(6), 1–8. https://doi.org/10.12707/RV20082

Issue

Section

Research Articles