O impacto do desenvolvimento de carreiras, benefícios e estrutura organizacional na satisfação no trabalho dos colaboradores no setor do golfe: Uma abordagem PLS-SEM

Autores

  • Laura Martins Universidade do Algarve, Escola Superior de Gestão, Hotelaria e Turismo, Portugal
  • Carlos M. Afonso Escola Superior de Gestão, Hotelaria e Turismo (ESGHT) and Centre for Tourism Development and Innovation (CiTUR), Universidade do Algarve, Portugal https://orcid.org/0000-0002-7827-7806
  • Joaquim P. Contreiras CinTurs, Research Centre for Tourism, Sustainability and Well-Being, University of Algarve, Portugal https://orcid.org/0000-0003-0743-6096

DOI:

https://doi.org/10.57883/thij27(1)2026.48437

Palavras-chave:

Desenvolvimento de carreiras, Benefícios organizacionais, Estrutura organizacional, Satisfação no trabalho, Setor do golfe

Resumo

Embora a literatura reconheça diversos determinantes da satisfação no trabalho, permanece pouco claro o contributo relativo de fatores organizacionais, como os benefícios, o desenvolvimento de carreira e a estrutura organizacional, especialmente em contextos específicos como o setor do golfe. Assim, o presente estudo tem como objetivo analisar o impacto destes fatores na satisfação no trabalho dos colaboradores de organizações da área do golfe. Para o efeito, adotou-se uma abordagem quantitativa, com recolha de dados por meio de um questionário online aplicado a funcionários de empresas do setor do golfe em Portugal, tendo sido obtidas 57 respostas válidas. A análise dos dados foi realizada recorrendo à técnica estatística PLS-SEM (Partial Least Squares Structural Equation Modeling), permitindo avaliar as relações entre os construtos em estudo. Os resultados evidenciam que a estrutura organizacional apresenta um efeito positivo e estatisticamente significativo na satisfação no trabalho, assumindo-se como o principal determinante do modelo. O desenvolvimento de carreira revela igualmente um impacto positivo e significativo, embora de menor magnitude, enquanto os benefícios organizacionais não apresentam efeito significativo. O modelo apresentou uma boa capacidade explicativa (R² = 0,6292) e elevada relevância preditiva (Q² = 0,5388). Este estudo contribui para a literatura ao reforçar o papel determinante da estrutura organizacional e do desenvolvimento de carreira, sugerindo que as organizações devem privilegiar estes fatores na promoção da satisfação dos colaboradores.

Biografia Autor

Carlos M. Afonso, Escola Superior de Gestão, Hotelaria e Turismo (ESGHT) and Centre for Tourism Development and Innovation (CiTUR), Universidade do Algarve, Portugal

Adjunct professor in the Computer Science Group at the University of the Algarve, School of Management, Hospitality and Tourism. Also, he is an integrated researcher at CiTUR - Centre for Tourism Research, Development and Innovation The teaching interests are information systems, e-business, hospitality management, information systems & technology applied to tourism. The research interests include pls-sem, information systems and technology adoption, e-government, hospitality management, and e-business.

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Publicado

2026-09-27

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Martins, L., Afonso, C. M., & Pinto Contreiras, J. (2026). O impacto do desenvolvimento de carreiras, benefícios e estrutura organizacional na satisfação no trabalho dos colaboradores no setor do golfe: Uma abordagem PLS-SEM. Tourism and Hospitality International Journal , 27(1), 143–176. https://doi.org/10.57883/thij27(1)2026.48437