Tourism Hospitality International

Vol. 20 No. 1 (2023): May 2023 [32ª Edition]

View Vol. 20 No. 1 (2023): May 2023 [32ª Edition]

Published: 2023-05-29

Full Issue

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Editorial

EDITORIAL

Teresa Palrão

11
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Articles

Gamification and the development of tourism destinations

Francisco Viana, Vânia Costa

12-28
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What do customers value in an airline when traveling by plane?

Inês Duarte, Jorge Abrantes

29-56
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The importance of websites in the dissemination of environmental sustainability in 4 and 5 star hotels in Portugal continental

Eduardo Moraes Sarmento, Joana Nunes Franco

57-74
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The importance of teaching tourism at higher level, for development of tourist industry in Portugal

Carlos Vilela Mota

75-93
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Impact of poor service on hospitality industry organizations: A viewpoint

David Fowler

95-102
- PDF