Students’ Perceptions and Perspectives on ULATINA’s Hybrid Model

Abstract

Given the need for more flexible hybrid models that address the demands of 21st-century students, Universidad Latina (Ulatina) designed and implemented a new hybrid higher education model. This study analyzes the perceptions of students from the Faculty of Social Sciences regarding this model and identifies proposals for its improvement. Using an interpretative qualitative approach, 9 interviews and 3 focus groups were conducted, involving 5 to 8 students from different academic levels and campuses. The results show a positive assessment of the model due to its flexibility, associated with cost savings, access to recorded classes, and the ability to balance work and academic responsibilities. However, several limitations were identified, such as a lack of institutional organization, a digital divide, academic overload, and insufficient academic support. Student perceptions highlight the need to improve technological infrastructure, standardize pedagogical practices, and ensure greater faculty presence, especially for those who face challenges with digital tools. Moreover, the importance of in-person sessions is emphasized for their value in fostering social interaction, collaborative work, and practical learning. The study concludes that virtual learning should be maintained as a complementary, not substitutive strategy, to support more inclusive and meaningful learning experiences.