Impact of the nurse manager’s communication strategies in nursing work environments
DOI:
https://doi.org/10.29352/mill0216e.37492Keywords:
nurse manager; communication; work environmentAbstract
Introduction: Nurse managers hold a pivotal role in the development of positive nursing practice environments. The communication established with the nurses they lead must be effective.
Objective: Identify the impact of the nurse manager’s communication strategies on nursing work environments.
Methods: Systematic literature review. The research was conducted in April 2024, using the CINAHL and MedLine databases through the EBSCOhost aggregator, and SCOPUS, considering the research question: What is the impact of the nurse manager’s communication strategies on nursing work environments?
Results: We included six articles in the current review. The studies highlight the relevance of adopting effective communication by the nurse manager, allowing for the enumeration of the impact of the communication strategies in the work environments, on professional satisfaction, conflict resolution, and talent retention.
Conclusion: The communication strategies of the nurse manager, which promote the establishment of effective communication with nurses, have a positive impact on nursing work environments.
Downloads
References
Anunciada, S., & Lucas, P. (2021). Nursing Practice Environment in a Hospital Context: Integrative Review. New Trends in Qualitative Research, 8, 145–154. https://doi.org/10.36367/ntqr.8.2021.145-154
Aromataris, E., Lockwood. C., Porritt. K., Pilla, B. & Jordan, Z. (2024). JBI Manual for Evidence Synthesis. JBI. https://doi.org/10.46658/JBIMES-24-01
Arslan, A., Yener, S., & Schermer, J. A. (2020). Predicting workplace loneliness in the nursing profession. Journal of Nursing Management, 28(3), 710–717. https://doi.org/10.1111/jonm.12987
Choi, P.-P., Lee, W.-M., Wong, S.-S., & Tiu, M.-H. (2022). Competencies of Nurse Managers as Predictors of Staff Nurses’ Job Satisfaction and Turnover Intention. International Journal of Environmental Research and Public Health, 19(18), 11461. https://doi.org/10.3390/ijerph191811461
Cole, L., Boss, L., Fowler, D., & Cheatham, L. (2020). Using Leadership Simulation Scenarios With Graduate Nursing Learners to Support Frontline Nurse Leader Competency Development. Nurse Leader, 19(4). https://doi.org/10.1016/j.mnl.2020.08.012
Colomer-Sánchez, A., Ayuso-Murillo, D., Lendínez-Mesa, A., Ruiz-Nuñez, C., Fontán-Vinagre, G., & Herrera-Peco, I. (2021). Anxiety Effect on Communication Skills in Nursing Supervisors: An Observational Study. Nursing Reports, 11(2), 207–216. https://doi.org/10.3390/nursrep11020021
Duru, D. C., & Hammoud, M. S. (2022). Identifying effective retention strategies for front-line nurses. Nursing Management (Harrow, London, England: 1994), 29(1), 17–24. https://doi.org/10.7748/nm.2021.e1971
Hartung, S. Q., & Miller, M. (2018). Rural Nurse Managers’ Perspectives into Better Communication Practices. Journal of Community Health Nursing, 35(1), 1–11. https://doi.org/10.1080/07370016.2018.1404829
Hughes, V., Wright, R., Taylor, J., Petchler, C., & Ling, C. (2023). A qualitative descriptive study of effective leadership and leadership development strategies used by nurse leaders in European island countries. Nursing open, 10(2), 1071–1082. https://doi.org/10.1002/nop2.1374
Jankelová, N., & Joniaková, Z. (2021). Communication Skills and Transformational Leadership Style of First-Line Nurse Managers in Relation to Job Satisfaction of Nurses and Moderators of This Relationship. Healthcare, 9(3), Article 3. https://doi.org/10.3390/healthcare9030346
Fowler, K. R., Robbins, L. K., & Lucero, A. (2021). Nurse manager communication and outcomes for nursing: An integrative review. Journal of Nursing Management, 29(6). https://doi.org/10.1111/jonm.13324
Kida, R., Togari, T., Yumoto, Y., & Ogata, Y. (2021). The association between workplace social capital and authentic leadership, structural empowerment and forms of communication as antecedent factors in hospital nurses: A cross-sectional multilevel approach. Journal of Nursing Management, 29(3), 508–517. https://doi.org/10.1111/jonm.13174
Mabona, J. F., van Rooyen, D., & ten Ham-Baloyi, W. (2022). Best practice recommendations for healthy work environments for nurses: An integrative literature review. Health SA Gesondheid, 27, 1788. https://doi.org/10.4102/hsag.v27i0.1788
McNulty E. E. (2023). Improving Nursing Leadership Communication: Fierce Conversations™ Training. Clinical journal of oncology nursing, 27(3), 255–258. https://doi.org/10.1188/23.CJON.255-258
Duarte Melo, A., Ruão, T., Balonas, S., Alves, M., & Ferreira, M. (2023). Guia de comunicação em saúde. Boas práticas. Universidade do Minho. Centro de Estudos de Comunicação e Sociedade (CECS). https://doi.org/10.21814/1822.78904
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ (Clinical Research Ed.), 372, n71. https://doi.org/10.1136/bmj.n71
Regulamento n.º 76/2018 da Ordem dos Enfermeiros. (2018). Diário da República N.º 21, Série II de 2018-01-30. https://diariodarepublica.pt/dr/detalhe/regulamento/76-2018-114599547
Ribeiro, O. (2023). Ambientes de Prática de Enfermagem Positivos - Um Roteiro para a Qualidade e Segurança. Lidel - Edições Técnicas, Lda
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Millenium - Journal of Education, Technologies, and Health
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who submit proposals for this journal agree to the following terms:
a) Articles are published under the Licença Creative Commons (CC BY 4.0), in full open-access, without any cost or fees of any kind to the author or the reader;
b) The authors retain copyright and grant the journal right of first publication, allowing the free sharing of work, provided it is correctly attributed the authorship and initial publication in this journal;
c) The authors are permitted to take on additional contracts separately for non-exclusive distribution of the version of the work published in this journal (eg, post it to an institutional repository or as a book), with an acknowledgment of its initial publication in this journal;
d) Authors are permitted and encouraged to publish and distribute their work online (eg, in institutional repositories or on their website) as it can lead to productive exchanges, as well as increase the impact and citation of published work
Documents required for submission
Article template (Editable format)