The contribution of emotional competence to organisational change in a Remote working settin

Authors

  • Tania Almeida Universidade Católica Portuguesa, Viseu, Portugal, Instituto de Gestão e das Organizações da Saúde, CI&DEI, Viseu, Portugal https://orcid.org/0000-0002-6168-1503
  • Célia Ribeiro Instituto Politécnico de Viseu, Escola Superior de Saúde, CI&DEI, Viseu, Portugal https://orcid.org/0000-0002-1000-6890
  • Paulo Pereira Universidade Católica Portuguesa, Viseu, Portugal, Instituto de Gestão e das Organizações da Saúde, CI&DEI, Viseu, Portugal https://orcid.org/0000-0002-3941-8274
  • Sofia Campos Instituto Politécnico de Viseu, Escola Superior de Saúde, CI&DEI, Viseu, Portugal https://orcid.org/0000-0002-4696-3537
  • António Ferreira Universidade Católica Portuguesa, Viseu, Portugal, Instituto de Gestão e das Organizações da Saúde, CI&DEI, Viseu, Portugal https://orcid.org/0000-0002-9104-7757
  • Clotilde Passos Universidade Católica Portuguesa, Viseu, Portugal, Instituto de Gestão e das Organizações da Saúde, CI&DEI, Viseu, Portugal https://orcid.org/0000-0002-2924-0484

DOI:

https://doi.org/10.29352/mill0219.27270

Keywords:

change, resistance, remote work, emotional competence

Abstract

Introduction: Organisations are constantly facing change and, over the last months, the COVID-19 pandemic has introduced a set of cross-cutting changes that forced many employees to work from home.

Objectives: Identify the emotional competencies that can be found in the different organisational change processes related to remote working and to identify the relationship between emotional competencies and resistance to organisational change.

Methods: This descriptive, quantitative, correlational study was conducted with a sample of 115 workers from different business sectors

Results: Showed a correlation between cognitive rigidity and emotional competence. It also became evident that emotional competencies have no influence whatsoever on the change management processes that take place in a remote working environment.

Conclusion: The respondents showed low resistance to change and high emotional competence, which may have helped them adapt to this kind of work.

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Published

2022-09-30

How to Cite

Almeida, T., Ribeiro, C., Pereira, P., Campos, S., Ferreira, A., & Passos, C. (2022). The contribution of emotional competence to organisational change in a Remote working settin. Millenium - Journal of Education, Technologies, and Health, 2(19), 13–24. https://doi.org/10.29352/mill0219.27270

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Section

Education and Social Development Sciences