El papel del análisis de clústeres en la promoción del desarrollo sostenible en destinos de baja densidad

Autores/as

DOI:

https://doi.org/10.29352/mill0219e.40917

Palabras clave:

desarrollo turístico sostenible; implicación/apego de la comunidad; gestión del turismo por los gobiernos locales; percepción de riesgo; impactos del turismo; dependencia económica

Resumen

Introducción: La investigación sobre las percepciones de los residentes respecto al desarrollo turístico sostenible (DTS) se ha centrado principalmente en áreas de alta densidad, prestando poca atención a los destinos emergentes. Este estudio analiza las perspectivas de los residentes en Lamego, una ciudad histórica en el norte de Portugal, dentro del área del Patrimonio Mundial del Duero.

Objetivo: Utilizando el análisis de cluesters, este estudio pretende segmentar a los residentes en función de sus percepciones de la implicación de la comunidad, la gestión del turismo por parte del gobierno local, los impactos del turismo, el apego a la comunidad, la dependencia económica, el riesgo percibido (COVID-19) y el apoyo a la DTS, y analizar las diferencias en las variables sociodemográficas entre estos grupos.

Métodos: Este estudio utiliza un enfoque cuantitativo con un cuestionario para los residentes de Lamego. Se aplicó el análisis de clústeres para categorizar a 250 residentes en distintos grupos en función de sus opiniones sobre el apoyo a las DTS y las variables relacionadas.

Resultados: Se identificaron tres clústeres de residentes: Moderadamente Implicados, Altamente Implicados y Desconectados. Estos grupos muestran diferencias significativas en su nivel de compromiso con iniciativas de DTS y en su percepción sobre la eficacia de la gobernanza local.

Conclusión: Los hallazgos destacan la necesidad de integrar las percepciones de los residentes en la planificación y formulación de políticas del DTS. Este estudio proporciona información valiosa para la gestión del turismo en destinos emergentes y de baja densidad, contribuyendo a estrategias de desarrollo más eficaces e inclusivas.

Descargas

Los datos de descargas todavía no están disponibles.

Citas

Ap, J. (1992). Residents’ perceptions on tourism impacts. Annals of Tourism Research, 19(4), 665–690. https://doi.org/10.1016/0160-7383(92)90060-3

Assante, L. M., Wen ,Hsing Ivan, & and Lottig, K. J. (2012). Conceptualization of Modeling Resident Attitudes on the Environmental Impacts of Tourism: A Case Study of Oahu, Hawaii. Tourism Planning & Development, 9(2), 101–118. https://doi.org/10.1080/21568316.2011.631354

Beeri, I., Uster ,Anna, & and Vigoda-Gadot, E. (2019). Does Performance Management Relate to Good Governance? A Study of Its Relationship with Citizens’ Satisfaction with and Trust in Israeli Local Government. Public Performance & Management Review, 42(2), 241–279. https://doi.org/10.1080/15309576.2018.1436074

Birendra, K. C., Dhungana, A., & Dangi, T. B. (2021). Tourism and the sustainable development goals: Stakeholders' perspectives from Nepal. Tourism Management Perspectives, 38, Article 100822. https://doi.org/10.1016/j.tmp.2021.100822

Cavalheiro, M. B., Joia ,Luiz Antonio, & and Cavalheiro, G. M. do C. (2020). Towards a Smart Tourism Destination Development Model: Promoting Environmental, Economic, Socio-cultural and Political Values. Tourism Planning & Development, 17(3), 237–259. https://doi.org/10.1080/21568316.2019.1597763

Chang, H. M., & Huang, Y. C. (2017). Residents' perceived marine tourism impacts and support development attitude: A case study of Jibei Island. Asian Journal of Environment & Ecology, 5(2), 1–14. https://doi.org/10.9734/AJEE/2017/38298

Da Silva Lopes, H., Remoaldo, P., & Ribeiro, V. (2019). Residents’ perceptions of tourism activity in a rural North-Eastern Portuguese community: A cluster analysis. Bulletin of Geography: Socio-economic Series, 46, 119–135. https://doi.org/10.2478/bog-2019-0038

Dolnicar, S. (2008). Market segmentation in tourism. In A. Woodside & D. Martin (Eds.). Tourism management: Analysis, behaviour and strategy (pp. 129–150). CABI.

Erdmenger, E. C. (2023). The end of participatory destination governance as we thought to know it. Tourism Geographies, 25(4), 1104–1126. https://doi.org/10.1080/14616688.2022.2086904

Eslami, S., Khalifah, Z., Mardani, A., Streimikiene, D., & Han, H. (2019). Community attachment, tourism impacts, quality of life and residents’ support for sustainable tourism development. Journal of Travel & Tourism Marketing, 36(9), 1061–1079. https://doi.org/10.1080/10548408.2019.1689224

Gannon, M., Rasoolimanesh, S. M., & Taheri, B. (2021). Assessing the Mediating Role of Residents’ Perceptions toward Tourism Development. Journal of Travel Research, 60(1), 149–171. https://doi.org/10.1177/0047287519890926

Gursoy, D., & and Chi, C. G. (2020). Effects of COVID-19 pandemic on hospitality industry: Review of the current situations and a research agenda. Journal of Hospitality Marketing & Management, 29(5), 527–529. https://doi.org/10.1080/19368623.2020.1788231

Gursoy, D., Jurowski, C., & Uysal, M. (2002). Resident attitudes: A Structural Modeling Approach. Annals of Tourism Research, 29(1), 79–105. https://doi.org/10.1016/S0160-7383(01)00028-7

Gursoy, D., Ouyang, Z., Nunkoo, R., & Wei, W. (2019). Residents’ impact perceptions of and attitudes towards tourism development: A meta-analysis. Journal of Hospitality Marketing & Management, 28(3), 306–333.

Hallaj, Z., Bijani, M., Abbasi, E., Valizadeh, N., & Mohammadi, M. (2022). Tourism development during the pandemic of coronavirus (COVID-19): Evidence from Iran. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.1072751

Hung, C.-H., & Wu, M.-T. (2017). The influence of tourism dependency on tourism impact and development support attitude. Asian Journal of Business and Management, 5(2). https://doi.org/10.24203/ajbm.v5i2.4594

Jani, D. (2018). Residents’ perception of tourism impacts and involvement: A cluster analysis of Kilimanjaro residents, Tanzania. Business Management Review, 20(2), 60–71. https://bmr.udsm.ac.tz/index.php/bmr/article/view/80

Joo, D., Xu, W., Lee, J., Lee, C. K., & Woosnam, K. M. (2021). Residents' perceived risk, emotional solidarity, and support for tourism amidst the COVID-19 pandemic. Journal of Destination Marketing & Management, 19, Article 100553. https://doi.org/10.1016/j.jdmm.2021.100553

Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson. https://abrir.link/QoVxX

Látková, P., & Vogt, C. A. (2012). Residents’ attitudes toward existing and future tourism development in rural communities. Journal of Travel Research, 51(1), 50–67. http://dx.doi.org/10.1177/0047287510394193

Lee, T. H. (2013). Influence analysis of community resident support for sustainable tourism development. Tourism Management, 34, 37–46. https://doi.org/10.1016/j.tourman.2012.03.007

Marôco, J. (2011). Análise estatística com o SPSS Statistics (5ª ed.). Report Number.

Nicholas, L. N., Thapa, B., & Ko, Y. J. (2009). Residents' perspectives of a World Heritage site: The Pitons Management Area, St. Lucia. Annals of Tourism Research, 36(3), 390–412. https://doi.org/10.1016/j.annals.2009.03.005

Perdue, R. R., Long, P. T., & Allen, L. (1990). Resident support for tourism development. Annals of Tourism Research, 17(4), 586–599. https://doi.org/10.1016/0160-7383(90)90029-Q

Pestana, M. H., & Gajeiro, J. N. (2008). Análise de dados para ciências sociais: A complementaridade do SPSS (5ª ed.). Edições Sílabo.

PORDATA. (2022). Estatísticas, gráficos e indicadores de municípios. https://www.pordata.pt/Municipios

Postma, A., & Schmuecker, D. (2017). Understanding and overcoming negative impacts of tourism in city destinations: A conceptual model and strategic framework. Journal of Tourism Futures, 3(2), 144–156. https://doi.org/10.1108/JTF-02-2017-0011

Prayag, G., Hosany, S., Nunkoo, R., & Alders, T. (2013). London residents' support for the 2012 Olympic Games: The mediating effect of overall attitude. Tourism Management, 36, 629–640. https://doi.org/10.1016/j.tourman.2012.09.011

Qui, R. T. R., Park, J., Li, S., & Song, H. (2020). Social costs of tourism during the COVID-19 pandemic. Annals of Tourism Research, 84, Article 102994. https://doi.org/10.1016/j.annals.2020.102994

Ramkissoon, H. (2015). Authenticity, satisfaction, and place attachment: A conceptual framework for cultural tourism in African island economies. Development Southern Africa, 32(3), 292–302. https://doi.org/10.1080/0376835X.2015.1051426

Ribeiro, M., Pinto, P., & Silva, J. (2017). Residents’ attitudes and the adoption of pro-tourism behaviours: The case of developing island countries. Tourism Management, 61, 523–537. https://doi.org/10.1016/j.tourman.2017.03.004

Ritchie, B. W., & Jiang, Y. (2019). A review of research on tourism risk, crisis and disaster management. Annals of Tourism Research, 79, Article 102812. https://doi.org/10.1016/j.annals.2019.102812

Rodrigues, A. P., Vieira, I., Fernandes, D., & Pires, C. (2020). Residents’ support for tourism development in a Portuguese historic town. Tourism Analysis, 25(1), 1–20. https://doi.org/10.3727/108354220X15758301241792

Sargeson, S. (2018). Grounds for self-government? Changes in land ownership and democratic participation in Chinese communities. The Journal of Peasant Studies, 45(2), 321–346. https://doi.org/10.1080/03066150.2017.1403527

Sirakaya-Turk, E., Ingram, L., & Harrill, R. (2008). Resident typologies within the integrative paradigm of sustaincentric tourism development. Tourism Analysis, 13, 531–544. https://doi.org/10.3727/108354208788160405

Sousa, N. A. P., & Manfredo, M. T. (2021). O turismo no Douro: Notas bibliométricas sobre a literatura científica. Revista Portuguesa de Estudos Regionais, 56, 65–83. https://doi.org/10.59072/rper.vi56.161

Stylidis, D. (2018). Residents' place image: A cluster analysis and its links to place attachment and support for tourism. Journal of Sustainable Tourism, 26(6), 1007–1026. https://doi.org/10.1080/09669582.2018.1435668

Stylidis, D., & Quintero, A. M. D. (2022). Understanding the effect of place image and knowledge of tourism on residents’ attitudes towards tourism and their word-of-mouth intentions: Evidence from Seville, Spain. Tourism Planning and Development, 19(5), 1–18. https://doi.org/10.1080/21568316.2022.2122158

Tsai, S. P. (2012). Place attachment and tourism marketing: Investigating international tourists in Singapore. International Journal of Tourism Research, 14(2), 139–152. https://doi.org/10.1002/jtr.868

United Nations. (2015). Transforming our world: The 2030 Agenda for Sustainable Development. https://sustainabledevelopment.un.org/post2015/transformingourworld

World Tourism Organization (UNWTO). (2018). ‘Overtourism’? Understanding and managing urban tourism growth beyond perceptions. World Tourism Organization. https://www.e-unwto.org/doi/book/10.18111/9789284420070

World Tourism Organization (UNWTO). (2021). Impact assessment of the COVID-19 outbreak on international tourism. World Tourism Organization. https://www.unwto.org/tourism-covid-19

World Tourism Organization (UNWTO). (2022). Sustainable development. World Tourism Organization. https://www.unwto.org/sustainable-development

Vareiro, L. M. C., Remoaldo, P. C., & Ribeiro, J. A. C. (2013). Residents' perceptions of tourism impacts in Guimarães (Portugal): A cluster analysis. Current Issues in Tourism, 16(6), 535–551. https://doi.org/10.1080/13683500.2012.707175

Vieira, I., Alén, E., Fernandes, D., & Rodrigues, A. (2024). Navigating uncertainty: The role of perceived risks in supporting sustainable tourism development in low-density territories. Journal of Destination Marketing & Management, 32, Article 100895. https://doi.org/10.1016/j.jdmm.2024.100895

Vinerean, S., Opreana, A., Tileagă, C., & Popșa, R. E. (2021). The impact of COVID-19 pandemic on residents’ support for sustainable tourism development. Sustainability, 13(22), Article 12541. https://doi.org/10.3390/su132212541

Uslu, A., Erul, E., Santos, J. A. C., Obradović, S., & Custódio Santos, M. (2023). Determinants of residents’ support for sustainable tourism development: An empirical study in Midyat, Turkey. Sustainability, 15(13), Article 10013. https://doi.org/10.3390/su151310013

Descargas

Publicado

2025-06-26

Cómo citar

Vieira, I., Rodrigues , A., & Fernandes, D. (2025). El papel del análisis de clústeres en la promoción del desarrollo sostenible en destinos de baja densidad. Millenium - Journal of Education, Technologies, and Health, 2(19e), e40917. https://doi.org/10.29352/mill0219e.40917

Número

Sección

Ingenierías, Tecnología, Gestión y Turismo