Satisfaction with the team, consultation and with the diabetes group in Brazilian people

Abstract

Introduction: The prevalence of type 2 diabetes is increasing worldwide. This is a chronic disease associated with serious complications, resulting in high morbidity and mortality (International Diabetes Federation, 2014).

Objective: To determine the degree of satisfaction of people with type 2 diabetes in relation to the team, the consultation and the diabetes group.

Methods: In the present descriptive study, the non-probability sampling consists of 30 people with type 2 diabetes, of which 37% are male and 63% are female, aged between 42 and 69 years with an average of 57.20 years attending the Health Unit and the Diabetes Group in Arapiraca, Alagoas, Brazil. The data collection instrument used was the Relationship with Team Scale; Satisfaction during Diabetes Consultation Scale; and Satisfaction with Diabetes Group Scale Cunha & Soares (2015).

Results: The results indicate that 40.0% of the patients have a good relationship with the team, most of the patients (76.7%) are very satisfied with the query. However, the diabetes group satisfaction is not consensual, thus, 40.0% of patients feel dissatisfied while another 40% are very satisfied.

Conclusion: The results highlight the importance of the satisfaction of diabetes patients to the team, consultations and the group, helping them to meet their needs and their experience in the situation of chronic disease, as a professional evaluation criteria and a quality indicator.