An empiric analysis of the online market for the adventure travel tourism industry in Germany
DOI:
https://doi.org/10.57883/thij7(1)2016.30326Palavras-chave:
Turismo de viagem de aventura, Economia de experiência online, Geração YResumo
O presente artigo analisa o potencial do comércio electrónico na indústria do turismo, particularmente no nicho de mercado das viagens de aventura. Os turistas estão cada vez mais a reservar viagens utilizando plataformas online, especialmente a Geração Y. Esta tendência leva à redução do número de agências de viagens offline e tradicionais e dá a oportunidade de maximizar o mercado de viagens online. O negócio do comércio electrónico está a aumentar, bem como o mercado do turismo de aventura. Neste artigo analisamos as plataformas online existentes para reservar viagens de aventura e utilizamos um inquérito para obter a percepção do consumidor sobre tais plataformas. A amostra de 310 questionários analisados em conjunto com a nethnografia realizada permite-nos ter informações úteis para melhor compreender o fenómeno e dar a conhecer aos gestores e melhorar o serviço prestado.
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Direitos de Autor (c) 2023 This work is licensed under a Creative Commons - Attribution 4.0 International (CC BY 4.0)
Este trabalho encontra-se publicado com a Licença Internacional Creative Commons Atribuição 4.0.
Este trabalho encontra-se publicado com a Licença Internacional Creative Commons Atribuição 4.0.
